Information for

Registrants

Information for licencees
and registrants

Adding this confidence-building step into your everyday workflow can be a gamechanger. Your profession is built on trust, and demonstrating trustworthiness to new clients can be a challenge.

Let's pause so I can show you my licence with FCNB.

Three ways to incorporate Permission to Pause into your workflow:

  1. Ensure your FCNB licence or registration is up to date.

  2. Take the time to answer client questions and don’t rush them through the process.

  3. Ensure you know your client and their needs so you can recommend products and services that are right for them.

Other ways to incorporate Permission to Pause:

  • Download the Permission emailer to share with your clients. It could be sent along with paperwork as the first step before they dive in and sign on the dotted line, or to long-time clients when it’s time for an account check-in.

  • Head over to FCNB’s social channels, follow us and share our content to help spread the Permission to Pause movement.

FAQ

  • The Financial and Consumer Services Commission (FCNB) is New Brunswick's financial regulator. We supervise companies and professionals working in our regulated sectors to ensure they meet standards for knowledge, business practices and conduct. By enforcing these standards, we safeguard market integrity, help protect consumers and prevent fraud, and promote transparency. We strive to ensure fair and honest operations within the financial system, fostering trust among clients, professionals, and stakeholders.

  • Licensing and registration bring a certain level of transparency and accountability to financial services. Clients can feel more confident in their dealings knowing their financial professional adheres to professional standards and regulations.

    At FCNB, we conduct regular compliance reviews of companies and individuals to ensure that licensees and registrants adhere to New Brunswick's financial and consumer services legislation and fulfill their regulatory obligations to consumers and investors.

    Practicing as a financial professional without the appropriate licence or registration is illegal. Licensing and registration not only protects clients from potential fraudulent activities but also ensures a minimum standard of service in the industry.